My first and lasting impression of our Building Management staff was the warm welcome we received, always happy to answer my questions and help in practical ways, I soon felt at home. With time I discovered this was typical of their friendly and professional approach to assist our diverse and multicultural community: owners and residents, as well as trades people, agents and visitors alike.
I am impressed that they are supported by ongoing training, and as Strata Secretary I continue to gain insights into the breadth of their knowledge of the mechanics, engineering aspects and regulatory requirements associated with managing a large and complex inner city tower.